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FAQ'S

  

 Frequently asked Questions



What is home care?

  • Home care describes a variety of services provided to patients at home in order to maintain or restore health and well-being. It is a cost-effective alternative to extended hospitalization, rehabilitation, or a nursing home stay. Patients are usually more comfortable in their own home and studies have shown patients recover quicker at home.


Who can receive home care services?

  • Anyone who is in need of assistance with activities of daily living, is living with a disability, has had a recent change or health and requires additional help to remain at home, or individuals who would thrive from companionship can receive in-home care services. 


Who would benefit from home care services?

                You or a family member may benefit from home care if you are:

  • Recovering from a recent illness, surgery, or hospitalization.
  • Recently discharged from a nursing home but need additional care.
  • ln need of education regarding your health problem and how to manage your disease effectively.
  • Terminally ill and wish to receive end-of-life care in your home.
  • ln need of assistance in order to live independently at home and to enhance the quality of life at home.


What services does Elite Angels Healthcare provide?

  • Elite Angels Healthcare provides companionship services such as:  meal preparation, laundry, light housekeeping, grocery shopping/errands, incidental transportation, medication reminders, grooming, live-in service and respite care.  We also provide personal care services such as bathing, grooming, and hygiene, mobility assistance, transferring and positioning, toileting and incontinence and feeding/special diet assistance, etc..


How much do your services cost?

  • Because care needs and the amount of care required varies from person to person, it is impossible to accurately estimate the total cost of care per week or month without an  assessment. Call us today for more detailed rates! 


Are your home care services covered through Medicare, Medicaid or Insurance?

  •  As a non-medical home care agency, we do not accept Medicare, Medicaid, or health insurance. We can accept certain long-term care insurance policies. We are happy to review your long-term care insurance policy to assist you in determining coverage.


What are my payment options for home care services?

               

               Private Pay

  • Elite Angels Healthcare understands that every situation is different and insurance plans sometimes have limits or restrictions. Despite these circumstances, your loved one may need in-home care, sitting services or support. For this reason, we offer many affordable private pay in-home care services. Our qualified staff will come to your home, whether you have a child or an aging parent who needs help to remain independent. Surprisingly, you may find that paying for in-home care out of pocket is often more cost-effective for families as an alternative to assisted living centers. Plus, it gives the family member needing care the chance to be more self-sufficient and independent, while having the comfort of our compassionate staff to lend a hand


              Long-Term Care Insurance

  • Some long-term care insurance policies cover certain in-home care services. Check your policy to see if it covers the services you need at home. We work with many long-term care (LTC) insurance companies to bring you the covered services you need over the short or long term. 

                

               VA Benefits

  • The Veterans Administration also offers financial programs that pay cash to veterans and/or their spouses. These funds may be used to help pay for home care for veterans. It’s often a confusing and burdensome process to figure out if your insurance or the Veterans Administration will cover the home care services you need. We’re here to help. We can help you find out if you qualify for any VA programs. 


Are your caregivers insured and bonded?

  • Yes. All our caregivers are insured, bonded and covered by Workers’ Compensation insurance for your protection and peace of mind


Are your services available in nursing homes and assisted living facilities?

  • Yes. We can provide companionship or personal care to residents at assisted living communities and nursing homes for those who may desire additional attention or personalized care.  We provide care wherever you call home!


How does Elite Angels Healthcare select and train their employees?

Elite Angels Healthcare performs a thorough screening and training on each employee to ensure that they are trustworthy to be in your home including :

  • Professional license check, if applicable
  • Criminal background check including fingerprinting
  • Driver license check
  • Business and personal references required
  • All patient care employees are First Aid and CPR-certified
  • Educational programs are incorporated to keep our staff current in their skills and knowledge
  • Each employee goes through an extensive orientation and training program upon hire and the employee’ s progress is closely monitored 



Have more questions? Call us Today @ (513) 888-0703


Mission Statement:  Elite Angels Healthcare, LLC assists individuals with both physical and/or mental disabilities in achieving a better quality of life by caring for them in their own homes. We believe that individuals who live at home and remain active in their community maintain their self-dignity and ultimately live a higher quality of life.


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